Privacy Policy

ScoopX Privacy Policy

Last Updated: April 2nd, 2025

At ScoopX, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website (ScoopXpros.com & ScoopXpro.com) or use our services.

1. Information We Collect

A. Information You Provide

  • Contact Details: Name, email, phone number, and address for scheduling.

  • Service Details: Yard size, pet information, and service preferences.

  • Payment Data: Processed securely via [Stripe/Square/PayPal]. We never store full payment details on our systems.

B. Automatically Collected Data (Google Analytics)

  • Usage Data: Pages visited, time spent, and device type (via Google Analytics).

    • This data is anonymous and aggregated—we cannot identify individual users.

    • Google Analytics uses cookies; you can opt out via Google’s browser add-on.

2. How We Use Your Information

Your data is used only for:

  • Providing and improving pet waste removal services.

  • Processing payments (via PCI-compliant processors).

  • Analyzing website traffic (Google Analytics) to enhance user experience.

  • Complying with legal obligations (e.g., tax records).

We do not sell, rent, or share your data with third parties (except for payment processing and anonymized analytics).

3. Data Sharing & Third Parties

  • Payment Processors: [Stripel] handle transactions securely.

  • Google Analytics: Provides anonymized insights; data is governed by Google’s Privacy Policy.

  • Legal Compliance: We may disclose data if required by law (e.g., subpoenas).

4. Your Privacy Rights (CCPA/CPRA)

California residents may:

  • Request access to or deletion of personal data.

  • Opt out of data sharing (though we don’t sell data).

  • Submit requests via: 📧 [email protected]. We’ll respond within 45 days.

5. Data Security

  • Encryption for sensitive data (e.g., payments).

  • Regular security audits to prevent breaches.

6. Cookies & Tracking

  • Essential Cookies: For site functionality (e.g., login sessions).

  • Google Analytics Cookies: Anonymous usage tracking; you can disable cookies in your browser settings.

7. Changes to This Policy

Updates will be posted here with a new “Last Updated” date. Continued use of our services constitutes acceptance.

8. Contact Us

For privacy requests or questions:
[email protected]