ScoopX Privacy Policy
Last Updated: April 2nd, 2025
At ScoopX, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website (ScoopXpros.com & ScoopXpro.com) or use our services.
1. Information We Collect
A. Information You Provide
-
Contact Details: Name, email, phone number, and address for scheduling.
-
Service Details: Yard size, pet information, and service preferences.
-
Payment Data: Processed securely via [Stripe/Square/PayPal]. We never store full payment details on our systems.
B. Automatically Collected Data (Google Analytics)
-
Usage Data: Pages visited, time spent, and device type (via Google Analytics).
-
This data is anonymous and aggregated—we cannot identify individual users.
-
Google Analytics uses cookies; you can opt out via Google’s browser add-on.
-
2. How We Use Your Information
Your data is used only for:
-
Providing and improving pet waste removal services.
-
Processing payments (via PCI-compliant processors).
-
Analyzing website traffic (Google Analytics) to enhance user experience.
-
Complying with legal obligations (e.g., tax records).
We do not sell, rent, or share your data with third parties (except for payment processing and anonymized analytics).
3. Data Sharing & Third Parties
-
Payment Processors: [Stripel] handle transactions securely.
-
Google Analytics: Provides anonymized insights; data is governed by Google’s Privacy Policy.
-
Legal Compliance: We may disclose data if required by law (e.g., subpoenas).
4. Your Privacy Rights (CCPA/CPRA)
California residents may:
-
Request access to or deletion of personal data.
-
Opt out of data sharing (though we don’t sell data).
-
Submit requests via: 📧 [email protected]. We’ll respond within 45 days.
5. Data Security
-
Encryption for sensitive data (e.g., payments).
-
Regular security audits to prevent breaches.
6. Cookies & Tracking
-
Essential Cookies: For site functionality (e.g., login sessions).
-
Google Analytics Cookies: Anonymous usage tracking; you can disable cookies in your browser settings.
7. Changes to This Policy
Updates will be posted here with a new “Last Updated” date. Continued use of our services constitutes acceptance.
8. Contact Us
For privacy requests or questions:
[email protected]